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    FAQ

    We offer $50 off your first purchase when you sign up for our emails! You can sign up via the pop-up email capture on our website and will receive the code via email.

    Ready to ship means we have the product available to ship the same day or the following. Made to Order are items that needs to be produced just for you. Depending on the piece it can take between 4-8 weeks.

    All custom engagement rings are made with GIA certified diamonds. The certification will be included with your finished piece. Some higher value diamond heavy vintage pieces come with a third party grading report. This will be noted in the product description of any piece that includes one.

    Hand-engraving is extremely intricate, labor-intensive and full of character. The final product is truly a work of art, with beautiful imperfections and deep carving. Because there are only a few hand engravers left in New York, please anticipate 6-8 weeks of creation time to receive your finished piece. Laser engraving, a computerized style of engraving that is great for fine lines and intricate etchings, takes up to 2 weeks.

    We are not able to engrave, customize, or repair pieces that were not purchased from Fewer Finer.

    Shipping is free for all domestic orders. For international orders, shipping is $75. We ship everything with two day shipping and will share tracking information with you via email. Please keep in mind that all of our parcels require an adult signature per our insurance policy. If you are interested in expedited shipping, please reach out to info@fewerfiner.com.

    If your purchase doesn't meet your expectations, you can return it within 7 days of receiving your package for a refund, credit, or exchange. To be eligible for a return, the item must be unused and in its original packaging. Discounted, engraved, customized, limited edition, and one-of-a-kind pieces are final sale and cannot be returned or exchanged. Please email info@fewerfiner.com to begin the process. No returns or exchanges will be accepted without prior authorization. 

    Kindly note that return shipping charges will be deducted from your refund. You can review the full return policy here. If you have any questions about your specific item's return policies, please email us before purchasing.

    We take great care to ensure our jewelry is made to last, and we stand behind the quality of our pieces. If any damage or breakage occurs, please email info@fewerfiner.com and provide us with photos of what needs to be repaired. Please keep in mind that we are unable to repair pieces that were not purchased from Fewer Finer.

    We work with knowledgeable and reputable industry dealers in NYC and across the globe to bring you what we think is a unique and special curation of vintage jewelry.

    Due to our insurance policy we are unable to purchase from individuals. We do take on custom projects to redesign heirloom jewelry into something new that fits your style. If you're interested in starting a custom project, please fill out our request form.

    We do not have a store, but we do have a by appointment studio. Please feel free to email info@fewerfiner.com to book.  

    If you would like a piece gift wrapped feel free to notate when you check out in the notes section.

    We offer payment plans through Affirm. Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners:affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.

    We can make most signature pieces in 14k yellow, white, or rose gold with a customization fee of $150. If you are interested in 18k gold, platinum, or other more precious metals, additional costs will apply. Please email info@fewerfiner.com if you are interested in a different metal for a signature piece. 

    We can set most heirloom stones in many of our signature pieces. Please email us at info@fewerfiner.com to confirm.

    Unfortunately we can not use your metal to make into something new, however we can use most stones from your jewelry. If you're interested in starting a custom project, please fill out our request form.

    Unfortunately we can not repair pieces that are not part of our collection. We highly recommend reaching out to your local jeweler.

    Navidium is added shipping protection that covers packages that are lost, stolen, or damaged in transit. Navidium ensures your lost, stolen, or damaged item is replaced immediately rather than having to wait the necessary time for a claim to be processed and paid out by couriers.